Processing time for all orders is currently 14 business days| We will no longer be accepting hair or wig orders


Same Day Pick Up  is available for orders placed between the hours of 10am-5pm

You will receive an email when your order is ready for pick up usually within 4 hours of placing your order.

Orders placed outside of this window will be available to pick up next day


What you should bring when picking up your unit:

  • Photo ID (must match name on the order)
  • Email Confirmation


Please note that you will be required to submit a release form containing your photo ID as well as a signature upon pickup. 

Orders will only be released to the person that placed the order with proper identification. No exceptions.

Orders that are not picked up within 5 business days will be shipped.